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Whether filing amendment of plaint after 120 days will reset the clock and enable the Defendant to file his written statement, Commercial Courts Act 2015?

Under the Commercial Courts Act, 2015, the filing of a written statement by the defendant is governed by Order VIII Rule 1 of the Code of Civil Procedure, 1908 (CPC), as amended for commercial disputes. It mandates that a written statement must be filed within 30 days of service of summons and allows a maximum extension of 90 days, beyond which filing is not ordinarily permitted. Key Points Regarding Amendment of the Plaint: Effect of Amendment on Written Statement Timeline: When the plaintiff amends the plaint, it might introduce new facts or claims that require a response. The defendant has the right to file an additional or amended written statement only to the extent of the amendments in the plaint....

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What is a service level agreement (SLA) and why it is important?

What is an SLA? A service-level agreement is essentially a contractual agreement containing terms and condition with regard to service delivery, thereby forming a legal agreement, between the client and service provider. What forms an SLA? An SLA basically comprises of components in two realms - services and management. Service elements include specifics of services provided (and what's excluded, if there's room for doubt), conditions of service availability, standards such as time window for each level of service (prime time and non-prime time may have different service levels, for example), responsibilities of each party, escalation procedures, and cost/service tradeoffs. Management elements should include definitions of measurement standards and methods, reporting process, contents and frequency, a dispute resolution process, an indemnification...

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